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Shop Policies

  1. Shipping worldwide, excluding Europe and the UK for now. If you are in the UK and would like to buy something please do not hesitate to contact me and I will set up and Etsy for UK/Europe sales if there's enough interest.
  2. I will aim to ship your order within 2 - 3 days of receiving payment. I will announce any changes to shipping times here.
  3. Shipping times vary depending on location, usually (but not limited to) 3 – 15 business days.
  4. Please remember these are average delivery times and may take longer if customs delays the package.
  5. I only offer refunds & exchanges on certain items & with conditions.
  6. I do not offer refunds or exchanges for the following:
    • Change of mind
    • You don’t like it
    • You bought the wrong size/variation
    • Your order didn’t arrive & you didn’t upgrade to tracked shipping
    • If your item arrives damaged, please contact me with photos of item on the day it arrives.
  7. If return accepted, items must be returned with any tags still attached & in the condition it was sent in.
  8. Shipping fees on returns or exchanges will be the customer’s responsibility.
  9. There will be no replacements for loss or damage that occurs during transit. I can’t guarantee that I will have the same item in stock to exchange for. Please contact me and we can work something out.